Payment options for Home/EU Postgraduate Taught Students

Please note that these are the fee payment instructions for Home/EU Postgraduate Taught Students.

There are alternative instructions for International Postgraduate Taught Students and Postgraduate Research Students

Payment options

There are three options for paying your fees:

1. In full by debit or credit card before the start of your first module.

2. Direct Debits over 9 monthly instalments.

3. By a sponsor.

 

Option 1 - Full payment by debit or credit card

  • Students will not have their fees generated during online enrolment. An invoice will be raised and sent to you after enrolment has been completed and should be settled in full upon receipt.

 

Option 2 - Direct Debit

Direct debit payment is available only where total fees exceed £250.

If you wish to pay by direct debit, on completion of enrolment an option to do so will appear select this option and complete the Direct Debit Mandate online. You will receive a letter showing your schedule of direct debit payments at least ten days before your first payment. The 9 monthly instalments will be taken on 1st or next working day of each month from November to July. If you apply late and miss the first instalment date, the number of direct debit instalments will be reduced accordingly.

 

Option 3 - Sponsorship

If you are being sponsored you will need to enter the name of your sponsor when you enrol online. You MUST send a letter of authorisation or a purchase order from your sponsor to the Finance Department. We will then invoice your sponsor directly. A letter or purchase order is required for each academic year of study. The sponsor will be invoiced for the full amount of their sponsorship for the academic year and this is payable in full on receipt of invoice. If we do not receive confirmation of your sponsorship, you will be held personally liable for the fees.

Failure to make prompt payment may mean you are denied access to library and computing facilities and could result in suspension from studies until such time as the outstanding amount is paid. A student who attends more than two sessions of a taught module will be liable for the full fees for that module.


Refund Policy

Refunds will not be given for any module where a student attends more than two sessions of that module. You need to request any refund by writing to the Finance Department.

Refunds for a dissertation will only be given in accordance with the guidelines below:

Total Hours of Supervision across all years of study

    Zero <2 hours 2-3 hours 4-5 hours >5 hours
Year of withdrawal Year 1 100%* 75% 50% 25% No refund
  Year 2 100%* 70% 45% 20% No refund
  Year 3 100%* 65% 40% 15% No refund
  Year 4,5,6 100%* 60% 35% 10% No refund

 

Refunds are based on the full fee only. No refunds will be given if the year of withdrawal is greater than six years ago.

* Where no supervision is received, the amount refunded will be 100% of the course fees paid.

Distance Learning Modules

Distance learning modules are non-refundable. Once study packs have been received or online study materials have been accessed, full fees are due for those modules.

Cancelled Modules

If you register for a module that is subsequently cancelled, you will be entitled to a refund but this will not be given automatically. You will need to request a refund in writing from the Finance Department.

Reassessment

Module prices do not include any provision for the costs associated with reassessment. If you are required to undertake a reassessment there may be an additional charge.

Contact Details

If you have any queries regarding your financial arrangements, please contact the Finance Department on 01244 512810 and ask for the fees ledger or email finance.tuitionfees@chester.ac.uk