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Are Chester and Warrington campuses safe?
We’re committed to making the University a safe place to work and study. We continuously invest in improvements in lighting, CCTV coverage and campus security.
Our Chester and Warrington campuses enjoy a very low level of crime thanks to 24 hours security protection which is provided 365 days a year. Our Security Officers regularly patrol all halls of residence and academic buildings (on and off main campus). All officers are trained in emergency response procedures, first aid and CPR.
In addition, each hall of residence has a designated Hall Warden, who is there to ensure not only a smooth running of the halls but also to help students in need at all times of day and night.
Our Student Union is running a number of awareness campaigns reminding the students how to keep themselves safe when they are out, and keeping their house secure when they are away.
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What support services are available?
Students joining the University of Chester community have access to a wide range of support services to make the smooth transition to higher education and a new country!
We pride ourselves on the quality of the support that we provide for our students. Our award winning Student Support and Guidance provides free help to all students. The centre deals with enquiries regarding finance, counselling and welfare, or any other student concerns.
In addition, the International Welfare Officer welcomes students arriving at Manchester or Liverpool Airport, or Chester Railway station, on specified dates before the start of term to take your son/daughter to their chosen University accommodation.
On arrival, all international students receive the ‘Welcome Guide’, containing information about life on campus, and offering guidance on local services and facilities. The International Welfare Officer also organises events during the induction week (at the beginning of each academic year) to help new students to feel at home in their new surroundings.
Learning Support Services exists to supplement the guidance offered by academic departments in their taught modules. It also offers individual support to students who need assistance with English language and study skills. Your daughter/son will be allocated their own Personal Academic Tutor and will need to attend regular one-to-one meetings to review their progress and discuss future development.
The University operates a very successful programme of student mentors. New international students are “matched” with a student already here, who will be glad to offer support when your child first arrives. The student mentor will help your daughter/son to settle in and answer any questions they may have about life in the UK and in Chester.
Chester Students' Union is another area of support that your daughter/son can access throughout their studies at Chester. CSU is situated on each of the Warrington and Chester campuses and is the focal point for student representation, information, advice, entertainment and services.
The Student Information Centre offers a confidential listening service for students and referral to other agencies when necessary.
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I am worried about my son or daughter. Who do I call?
Please contact our International Welfare Officer- Sam Moss on +44 1244 51 1550 or email her on international.welfare@chester.ac.uk
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What if my child becomes ill overseas?
Healthcare in the UK is free from the National Health Service (NHS) for all students as long as they attend a course for six months or more.
During the induction week, all international students are provided with information regarding local emergency and non-emergency medical providers; we will also help your child to register with an NHS doctor on arrival.
More information about healthcare for international students in UK can be found here: http://www.ukcisa.org.uk/student/info_sheets/keeping_healthy.php
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What type of information can the University provide to me about my son or daughter?
We are bound by the Data Protection Act 1998 to protect student privacy therefore we cannot release certain information (e.g. if a student is attending classes or how well they are doing) to parents/family members or any third parties without the student's written consent.
The University will contact parents/guardians in most instances of health emergencies, serious accidents, or other serious medical or psychological conditions when it has been made aware of such incidents. The student’s consent to speak with parents/guardians is sought whenever practical. The University will, however, continue to rely on the judgment of its staff when assessing each situation to determine when to notify parents. |