Town crier urges students to voice opinions

Posted on 28th January 2009
A messenger from the past encouraged today's University of Chester students to think of their successors when Chester's Town Crier helped launch the 2009 National Student Survey (NSS).

Dressed in historic 18th-century costume, David Mitchell read from a proclamation, designed to prompt third year undergraduates to complete the questionnaire, whose responses in previous years have brought about improvements in services.

For example, an earlier request for increased access to library facilities has resulted in a pilot 24-hour opening period before this summer's exams; and a plea for more key texts has led to at least one copy of books on reading lists being made available.

The Survey covers various aspects of University life, from course content and teaching, to learning resources, careers and work placement support and student welfare and comprises 22 basic, ‘tick-box' questions, taking approximately 10 minutes to complete.

This year, 2,076 students across a wide range of disciplines at the University are being invited to fill in the NSS before April 30. Anonymous submissions are then analysed by the independent market research agency Ipsos-MORI and the results, fed back to the University in September, can influence the choices made by prospective students and lead to positive changes.

Promoted widely across the University with help of student volunteers and Chester Students' Union, this year's campaign ‘Be Heard,' was launched when the Learning and Teaching Institute (LTI) engaged the services of Chester's Town Crier to spread the word at various locations across the Chester campus.

Jane Thomas, Academic Development Manager from the University's LTI, said: "It is in everyone's interests for as many students, on as many programmes as possible to give the Survey team at Ipsos-MORI their honest views about their experience at the University of Chester. It is only by hearing what they really think that we can continue to develop our provision, in terms of anything from facilities to teaching methods.

"The 2008 NSS revealed that 100% of those studying Geography and Development Studies, 93% of English students, 91% of Mathematics students and 90% of Theology and Religious Studies students were happy with the overall quality of their courses, which sets a challenging standard."

For more information visit The Student Survey