Student satisfaction rates high

Posted on 5th August 2009
The University of Chester's Department of English has scored highly in the majority of areas, including teaching and personal development, in the National Student Survey 2009, with particular praise for enthusiastic and supportive lecturers.

As one of the country's leading independent surveys of undergraduates, the statistics also reveal that 97% of Archaeology students are satisfied with the overall quality of their courses and 100% have praised the teaching in their subject.

It also shows that 96% of Psychology students and 95% of students in the English and Law Departments are satisfied with the overall standard of their courses.

Dr Emma Rees, Deputy Head of the Department of English and Programme Leader (Combined Honours English), said: "The positive feedback is extremely encouraging and is reflective of the hard work and dedication put in by members of staff in the Department. I am particularly pleased to see that so many of our students found the courses intellectually stimulating and well organised."

In other departments, 100% of Social Work students and those in other subjects allied to Medicine found their courses intellectually stimulating, and all Publicity Studies students questioned said their communication skills had improved.

Dr Dorothy Marriss, Deputy Vice-Chancellor of the University of Chester, added: "We are pleased to learn that once again the vast majority of our students are satisfied with their experience at the University.

"We strive to provide students with a supportive educational and caring environment. The strong results are testament to the efforts made by both academic and support staff."

In the national league table, 82% of students are satisfied with their overall experience at the institution.

Now in its fifth year, the National Student Survey is commissioned by the Higher Education Funding Council for England (HEFCE) and administered by independent market research agency, Ipsos MORI. The number of students who responded increased nationally this year by over 3,000 to 223,363.

Responding to the publication of the results of this year's National Student Survey, Diana Warwick, Chief Executive, Universities UK, said: "We're pleased that so many students continue to rate their higher education experience so highly. It is particularly reassuring that, at a time of economic uncertainty when students may be understandably anxious about their job prospects [as new graduates], nevertheless the overall satisfaction rate remains over 80%.

"We are delighted that students are responding to the survey in ever increasing numbers. The NSS is an extremely valuable source of information for universities in their continuing commitment to improving the student experience. Universities will be looking closely at the detail of this year's survey, taking action and making improvements in response to what their students are telling them. Student feedback and input is vital and UUK is pleased to mirror the work in institutions at a national level working closely with the NUS."