Support and Guidance

Happy young woman paying bill with a contactless credit card in a restaurant.

Managing money at university isn’t always straightforward. Costs can change, unexpected things come up, and sometimes you just need to talk things through. The University offers money guidance to support our students, helping them understand their options and feel more confident about their finances.

Meet your Money Advisers

Our Student Money Advisers are part of the Your Money team in Student Services.

Alongside promoting positive money management skills across all our sites, a key part of our role is to offer one-to-one support and guidance to any student who has queries or questions about managing their money, so they can focus on enjoying their time at university.

How we support students

Money advice is not just for students in serious difficulty. Many students use the service to get clarity and reassurance about their financial situation.

Areas of support commonly include:

  • Budgeting and managing day-to-day costs
  • Questions about Student Finance
  • Rent, bills and housing-related costs
  • Managing debt or financial commitments
  • Short-term money pressures or changes in circumstances

Support is tailored to each student’s situation, with a focus on practical next steps.

What to expect from an appointment

It’s completely normal to feel unsure or nervous about speaking to someone about money — especially if it’s your first time doing so.

Our support usually starts with a one-to-one appointment, which can take place either in person at our Exton Park site, or online via Microsoft Teams.

The first appointment is very much about getting to know your situation and understanding what’s going on for you so we can work out which support options will suit you best.

You won’t be expected to have everything worked out in advance or to know exactly what help you need.

There’s no judgement, no pressure, and the conversation is focused on helping you feel more informed and supported.

Drop-in sessions

Drop-in support offers a more informal way for you to ask questions or raise concerns about money.

Drop-ins are designed for quick conversations, general guidance, or a starting point if you aren’t sure what kind of help you need yet. Information about when and how to access drop-in support is shared directly through university channels.