Health and Wellbeing

At the University of Chester, the Health and Wellbeing of our students and staff is important to us.  As part of our wellbeing agenda, we aim to achieve:

  • Effective promotion of health and wellbeing issues for our staff and students
  • To promote a whole university approach and encourage partnership working around the University.
  • Provide a culture where wellbeing issues can be discussed openly and in a supportive way.
  • Improve the understanding of the support that is available both within and outside the University.

Employee Assistance Programme

The University's Employee Assistance Programme is provided by Health Assured which offers a range of services for you and your immediate family members 24 hours a day, 365 days a year, including:

  1. Counselling

Unlimited access to counselling for emotional problems and a pathway to structured telephone counselling or face-to-face counselling sessions (employees only) at your convenience.

  1. Legal information

For any issues that cause anxiety or distress including debt management, accountancy, lawsuits, consumer disputes, property or neighbour legalities (employees only).

  1. Bereavement support

Health Assured offers qualified and experienced counsellors who can help with grief and related stress plus a team of legal advisors to help with legal issues.

  1. Medical information

Qualified nurses are on hand to offer advice on a range of medical or health related issues. They can’t diagnose but can offer a sympathetic ear and practical information and advice.

  1. CBT online

Self-help tools are valuable in dealing with a range of issues, which is why we have a range of CBT self-help modules, informative factsheets and invaluable advice videos from leading qualified counsellors.

  1. Online information

A virtual library of wellbeing information can be accessed via a Wellbeing Portal. These informative articles and self-help guides provide support on a range of health and advisory issues, as well as instant guidance to aid an employee’s physical and mental health.